Tailored to fit your workflow, our custom dashboards provide quality data for smarter decisions. Analyze response times, SLAs, and gain visibility into shared mailboxes to optimize workflows, increase transparency, and save time spent on email.
It can be hard to see how work happens in a delegated mailbox.
Measure individual performance by monitoring agent workload, first response time or thread length. Easily see how current data compares to previous results.
Break down your analysis filtering by any condition you want, such as custom labels, categories, folders or specific domains and addresses. You can also segment your users by team, location or timezone to get the exact information you need.
Your company’s email activity tells an important story.
See it all with a wide range of metrics, insights and visualizations.
From management to operations, Email Meter reveals insights that help every team in your company measure work and track progress.
Balance workload between agents and ensure customers aren’t kept waiting.
Track prospecting email volumes and make sure all leads are replied to quickly.
Keep your team’s work visible to manage resources thoughtfully.
Onboard your entire company effortlessly. Sync your entire domain or a specific selection of users while respecting regulations and employee privacy.
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Analyze email data directly with the BI tool your team already uses by connecting directly to BigQuery. From there, answer valuable questions by combining email and productivity data with other sources your team trusts.
Email Meter is great to track our team’s day-to-day KPIs without changing the way we work. It’s great and requires zero effort.
